We were elected the best digital solutions company for e-commerce in Brazil from a service level perspective, according to the 2020 Digital Innovation Award of the Associação Brasileira de Comércio Eletrônico – ABCOMM (Brazilian Electronic Commerce Association), an award for which the main marketplaces and players in the sector competed. Our ecosystem of integrated digital solutions creates a “white-label digital ecosystem” for brands and industries to have control over their digital go-to-market journeys through an exceptional customer experience. We believe we can achieve this through a culture focused on technology, data intelligence, high productivity, efficiency and profitability. We were founded in Brazil and currently have operations in Mexico, Colombia, Chile and Argentina. For the year ended in 2020, we recorded net revenue of R$236 million and originated R$4.6 billion in GMV for our customers, resulting on a compound annual growth of 53% in net revenue and 56% in GMV, between 2018 and 2020.
We believe that we are a reference in digitalization for B2C (Business to Consumer – sale to individuals as final consumers) and B2B (Business to Business – sale to other companies or legal entities) in Latin America. Our “white-label digital ecosystem” aims to increase the online presence and improve the brand positioning of our 201 customers. We are responsible for the e-commerce operation of companies such as Ambev, Nike, Motorola, Ray Ban, Unilever, among others.
We offer to our customers an ecosystem of integrated digital solutions to help them to strengthen their brand and expand their businesses. Our technology allows customers to have a broad view of their business and consumers along all of their sales channels, and allows them to manage products and inventory, process orders and payments, gain insights from sales analysis and reports, and enhance their logistical demands in order to build relationships with their consumers. Our ecosystem of integrated digital solutions also allows us to operate in a modular way, consisting of three major segments: (i) omnichannel technology, (ii) fulfillment, and (iii) fintech.
Our omnichannel technology integrates multiple channels, removing the complexities inherent to separate systems. Our ecosystem offers proprietary information technology solutions and integration with third-party providers through our highly extensible architecture, which can be integrated through our application programming interface (API), including aggregating third-party platforms, if necessary. In addition, omnichannel technology allows the integration of own and third-party tools, such as artificial intelligence, BI (business intelligence) and behavior targeting. Besides that, our fulfillment solution offers an efficient logistics operation with the same level of quality as the large marketplace platforms in the market, with approximately 83 thousand square meters in storage area in eight distribution centers and three dark stores. In addition, our fintech segment also offers a set of payment management solutions and credit solutions, such as the management of trade finance operations.